Warranty Administrator
Job Requirements:
- High School diploma or equivalent
- Previous experience in automotive warranty administration, service advising, or related preferred
Experience / Attributes Preferred:
- Additional education and training in automotive technology, business administration, or related field is a plus
- Previous experience in automotive warranty administration, service advising, or related preferred
- Strong attention to detail and organizational skills
- Proficient in computer applications and dealership management software
- Knowledge of automotive systems, repair procedures and warranty terminology
- Ability to work independently with minimal supervision and make sound decisions in a fast-paced environment
Tasks:
- Responsible for managing warranty claims and ensuring compliance with the manufacturer guidelines and dealership polices
- Maintain accurate records to maximize warranty reimbursement and limit warranty debits
- Review warranty claims submitted by technicians for accuracy and compliance
- Monitor the status of warranty claims, follow up on any outstanding claims
- Collaborate with service advisors and technicians to gather necessary information for warranty claims and resolve and discrepancies
- Stay up to date on any manufacturer warranty policies and procedures