Shipping/Receiving
Job Requirements:
- Possess a valid driver’s license
- High school diploma required
- Strong work ethic
- Able to speak, read, and write the English language fluently
- Able to work Saturdays (7am-2pm)
Experience / Attributes Preferred:
- Previous experience in automotive parts
- Strong technical knowledge of automotive systems
- Proficient in dealership management software, CRM systems and other automotive software applications
- Guest focused mindset with a commitment to delivery exceptional service and building long-term customer relationships
Tasks:
- Check in stock order and special-order parts daily ensuring quantities and billing are accurate
- Prepare and ship online parts to guests and vendors
- Assist guests in identifying and locating the correct parts for their vehicles.
- Provide knowledgeable advice and recommendations regarding part selection, compatibility and installation procedures
- Process returns, exchanges and warranty claims for defective incorrect parts
- Handle cash credit card transactions and other forms of payment accurately
- Collaborate with other parts department staff, sales associates and service staff to ensure smooth operations and excellent customer service