Rental Manager
Job Requirements:
- Possess a valid drivers license
- Must be 21 or older
- Strong work ethic
- Able to speak, read, and write the English language fluently
- Able to comfortably operate multiple vehicle sizes
- Able to work Saturdays (7am-2pm)
Experience / Attributes Preferred:
- Experience in retail/the automotive industry
- Strong customer communication skills
- Microsoft Office
- Willing to go the extra mile to provide great customer service
- Able to walk 2-3 mile average per day.
- Growth mindset
Tasks:
- Create and close rental agreements with accurate information.
- Check Mycase on all customers and use proper discernment in when to decline customers.
- Interact with customers in a professional manner through online, over the phone, and in-person communication to place reservations on rental vehicles.
- Oversee the safe return of rentals and the protection of company assets.
- Ensure payment collections including toll charges, fuel charges, rate charges, etc.
- Inspect rental vehicles during customer rental pick up and return, including recordings of vehicles during pick up.
- Ensure rental vehicles are cleaned and maintained for reservations, cleaning vehicles if needed.
- File insurance claims and oversee repairs on damaged vehicles.
- Organize paperwork and rental agreements.
- Oversee rental paperwork and month-closing procedures.
- Manage Rental fleet inventory (monitoring vehicle age, wholesale profits, and fleet needs)
- Manage rental web page.