Administrative Assistant

Job Requirements:

• High school diploma
• Strong work ethic
• Able to speak, read, and write the English language fluently

Experience / Attributes Preferred:

• Proven experience in customer service, receptionist or administrative assistant
• Strong interpersonal and communication skills, with the ability to build rapport with guests and teammates
• Experience working in an automotive dealership or body shop is also valuable
• Proficient in CRM software, Microsoft Office and other marketing tools

Tasks:

• Greet guest, answer phones and respond to inquiries in a professional and courteous manner
• Schedule appointments for estimates, repairs and other services
• Assist in billing and invoicing, including preparing invoices, collecting payments and reconciling accounts
• Ensure a high level of customer satisfaction by addressing customer concerns or complaints promptly and professionally
• Maintain office supplies and equipment, and arranging for repairs and maintenance as needed